Did you know?

Approximately 100 million Americans now carry $220 billion in unpaid medical debt.

As health plans shift more costs to patients through high deductibles and co-pays, providers face a growing burden of unpaid bills. Aged receivables, driven by affordability issues, billing errors, and inefficiencies, are straining hospital resources. While tools like pre-payment plans help, providers still rely on costly and inefficient methods like collections that can harm patient relationships and brand reputation.

Solution

Cybersettle offers healthcare providers a new approach to manage aged patient receivables that have been earmarked for resolution.

Using Cybersettle, revenue cycle management professionals at healthcare providers are able to offer options for patients with such receivables to directly negotiate and settle overdue medical bills directly with the providers.

Using a patient-friendly digital experience easily integrated into existing revenue cycle management processes and systems, Cybersettle provides new cost-effective settlement options for patients and providers.

How It Works for Healthcare Providers and Patients

• Patients with aged receivables that are earmarked for resolution are invited by the providers’ billing department to negotiate and settle unpaid balances using Cybersettle. There is no additional cost to patients to use Cybersettle and settle aged balances.

• Cybersettle facilitates financial negotiation and settlement through a proprietary double-blind negotiation process.

• When a settlement is reached, patients can immediately pay the new balance directly to the health care provider using secure payment options