Management Team
Robert C. Ballou, President & Chief Executive Officer
bballou@cybersettle.com | (914) 286-5606
Mr. Ballou most recently was CEO of ONSITE3, a provider of electronic discovery service for law firms and multinational corporations that was acquired by Integreon, Inc. in April 2009. Prior to ONSITE3, he was President of Intuit Real Estate Solutions, an enterprise software and consulting services provider to the global real estate market where he delivered consistent revenue and earnings growth. Before joining Intuit, Mr. Ballou spent 23 years at General Electric Co., where he served as President and CEO of the Small Business Finance Corp., Senior Vice President for wealth management for GE Financial Assurance, and General Manager for various global GE businesses in Asia, Canada, and the United States.
Along with providing overall leadership to Cybersettle, Mr. Ballou is instrumental in expanding penetration in core dispute resolution, revenue recovery and e-commerce pricing marketplaces.
Jeff Swartz, Chief Operating Officer
jswartz@cybersettle.com | (914) 286-5640
Mr. Swartz has 30 years of experience as an executive and entrepreneur in the IT industry. He is a co-founder and former CEO/President of Current Analysis, Inc. and held senior positions with Giga Information Group, Inc. (acquired by Forrester Research), BIS Strategic Decisions (acquired by Giga), and Arthur D. Little Decision Resources. He also serves as a Special Advisor to Spencer Trask Collaborative Innovations, Inc. and president of Hundsun Global Services, Inc., a leading provider of software development solutions.
Hemang Shah, Chief Technology Officer
hshah@cybersettle.com | 914-286-5642
Mr. Shah has 22 years of experience making complex IT solutions simple and effective for users and is one of the world’s leading experts in social technology, e-commerce, and mobile applications, particularly Apple’s iOS, where he spearheaded the successful development and commercialization of multiple iPhone, iPad, and IPod Touch apps. Most recently, Hemang was interim CTO for a developer of interactive educational software. Previously, he was the principal architect of a solution for the Food and Drug Administration (FDA) that leverages mobile technology with integrated Geotagging to provide real time financial data to inspectors. Hemang has worked with many commercial and Federal Government clients including NASDAQ, the U.S. Patent & Trademark Office, the Internal Revenue Service, the Securities & Exchange Commission and the Department of Defense.
Mr. Shah leads Cybersettle's Technology and Product innovations team and is responsible for building and developing the next generation CyberSettle products for current and future clients
Allan M. Glick – Senior Vice President, Healthcare Solutions
aglick@cybersettle.com | 954-917-3575
Mr. Glick oversees all business development activities for the healthcare division of the company. He is charged with executing the deployment and growth of our MEDPAY revenue cycle management solution including the development of innovative client-centric strategies, marketing programs, and promoting our corporate brand while also strengthening relationships and expanding business with our existing client base.
Al brings more than 25 years' experience of providing revenue cycle solutions to the healthcare industry. Prior to joining Cybersettle, Al held senior management positions with such national healthcare revenue cycle solutions providers as: UMC Healthcare Solutions, Towers Financial Corp., CEO Physicians Acceptance Corp., and Credit Inc. Most recently, he was the Vice President of Business Development for Array Services Group where he led the liquidation of non performing healthcare receivables portfolio for the US Bankruptcy Court for the Southern District of New York.
The depth and breadth of Al’s knowledge of the healthcare revenue cycle and accounts receivable management industries and his penchant for strengthening client relationships is invaluable and ensures that Cybersettle anticipates client needs and remains truly customer focused.
David Dowd, Vice President Enterprise Solutions
ddowd@cybersettle.com | 914-286-5642
Mr. Dowd is an experienced business strategist and entrepreneur with core competencies in business development and channel marketing. Most recently, he quadrupled U.S. sales in less than two years for ABISEE, Inc. a leader in assistive technologies for the blind and visually impaired by expanding their dealer channel. He also owned the Boston Business Expo and Exhibit 4, a Trade Show and Exposition Company that produced conferences for The Interface Group, INC. Magazine, PennWell Publishing and other major magazines. Earlier in his career he co-founded PushButton Software and Layered, Inc. launching the first accounting software for Apple’s Macintosh before being acquired by Microsoft co-founder Paul Allen. His entry into the high tech arena was with Business Systems Research, a DEC VAR in the B2B space that was acquired by ADP.
Mr. Dowd will lead Cybersettle’s enterprise sales efforts in insurance and commercial markets.
Valerie Beall, Vice President Public Sector Solutions
vbeall@cybersettle.com | 914-286-5644
Ms. Beall brings Cybersettle great business development experience in the public sector combined with entrepreneurial instincts and skills. Her public sector experience includes serving as Special Assistant Policy Advisor to the Assistant Administrator of the Environmental Protection Administration, Director of External and Regulatory Affairs for the Agricultural Trade Association, and Administrator of a Washington-based Political Action Committee. In the private sector, Ms. Beall served as National Director of Business Development for Grantham Education Corporation and co-founder and President of Truck-Ads, an international network of outdoor media providers promoting mobile advertising services and products.
Ms. Beall will lead Cybersettle’s enterprise sales efforts in public sector markets.